1. Placing an Order
Orders can be placed through our website (https://maheer-decor.com). After placing an order, you will receive a confirmation email with your order details.
2. Order Processing Time
We strive to process all orders within 1-3 business days. Processing times may vary based on item availability and order volume.
3. Payment
We accept secure online payments through trusted third-party gateways. All payments must be made in full at the time of ordering.
4. Shipping & Delivery
Shipping timelines vary based on location and product type. Estimated delivery timelines will be provided at checkout. Delays caused by couriers or unforeseen circumstances are not our responsibility.
5. No Return Policy
All items sold by Maheer Decorations are non-returnable. Once a product or service has been delivered, it cannot be returned for any reason, including but not limited to change of mind, incorrect size or style, or event cancellation.
6. No Exchange Policy
We do not offer exchanges for any of our products or decoration services. Customers are advised to carefully review their orders before making a final purchase.
7. Custom Orders
Custom-made items and personalized decorations are crafted specifically to your requirements. As such, they are not eligible for return or exchange under any circumstances.
8. Damaged or Defective Items
While all products are thoroughly inspected before delivery, if an item is found to be damaged or defective upon arrival, please notify us within 24 hours of receipt with photographic evidence. We will assess the situation and determine the appropriate course of action at our sole discretion.
9. Contact Us
For any order or return-related queries, please contact us through our contact form: https://maheer-decor.com/contact-us/
